We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine. Each image in a single package. Plus gift stickers, thank you very much.
Order to Omsk was almost a month, all came in excellent condition. Thank you for the gift. Seller recommend.
Polecam
Thank you
Very beautiful, many Thanks
Perfect gift and thanks
Order 17 Jan, received 30 Jan. Las bumper gift. Drawings varied and as indicates 20 units in the lot, each unit two in one and with his stick: one black and one color
Ordered 15 Jan, 30 Jan have all received. Each picture is packaged separately, the store put stickers with cars, for which he had a special thank you, boys were satisfied. Pictures are all different, for girls and boys, since we have a daughter and two son, no one left обделенным. For speed and accuracy recommend buying goods in this store
Cute! Serve to develop fine motor! Useful for large and boys… I have already order before, it takes But comes well! Even with a sticker gift
An original gift for friends of my son in his party birthday holiday
Perfect yet several orders
Children like, this is important.
Very very like, on the one hand scratched, on the other hand разрисовки, all very carefully, all individually wrapped + gift
ok
Come all 20 PCs, were the маленькиее more thought, as well as all the rules
It was expected, foremost was received Ok.
They are tiny But a Marvel! Very happy, it's great to give away to meet
Nice and as described.
Everything is fine. Thank you!
Already another set. Kids love. Recommend Thank You For gift :)
Match the description. Delivery 38 days
Chudova yakіst ale dovga delivery. Dytyna zadovolena.
very nice!
Went on for two months. Tracking was partial. Free stickers. But small pictures-as my hand. And it is so little. For kids go. Each picture stylus. sent through the day.
Everything is perfect.... Sorry for the delay but I n'étais just not me for a good time and there I just control my orders received and everything is perfect. .. Very good store serious. .. Nothing is abîmé everything is in good condition and everything was very well packed. .. I recommend this seller that has many choice for children. .. Super seller .... Many thanks,