We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery about a month, quality SUPERRRR. Recommend.
Finally received the coveted Sorter, very worried that the quality is not very good, because many people write about поцопаных pictures and шершавом box, but was needlessly) will start by saying, that this store is the cheapest goods! shipping to Tver a little more than a month, the plates and ruler lacquered, bright and beautiful pictures! box glued to last, there is a faint smell of glue, hope he soon it will disappear! With regard to the functional, seemed not very comfortable, as many pictures and no pouches for storing them groups. cover the box not derzhet, but simply rests on the line with pictures easily falls, if baby pokes at her finger. our baby 2.5 cope with coped very easily and quickly (interest, because new… Seller good! Great price, delivery speed and all tracks! Success in sales! Thank You Very Much!
Nicely foremost
Toy very solid. Child loves to fit. Lot parts. recommend.
To Shveytsarii exactly three weeks delivery, goods very good, pretty, high quality, recommend store and goods. Game recommend alone is very cool and interesting, US 2,5 with great interest, can be one you can play with mom deal.
I liked the set. Well made and going for long.
All good
It 'S ocheeeeen good quality advice
All good.
Box folded strongly, the goods in good condition
Order came quickly, but box battered, because it is. An ordinary plastic bag packaging, inside is not wrapped package, even Be Made pupyrchatuyu wrap polyethylene to came right, as well as inside does not hurt, but to give children in this way is impossible, had to throw a box
Thank you!
Good
Goods went very long-2 months. Packed bad, apparently, transport broken box sorter. Sorry, because the price is no small for such goods
The toy looks great, no missing peaces. Fast delivery, about 2 weeks to USA.
Adding 27 dní... Zásielka SA away sledovať... Balenie ok... Obal prišiel poškodený... Obsah not... Hračka them edukatívna... Materiál them drevo okrem plastovej zelenej časti... For niektorých kockách them obrázok slabo vytlačený... For one strane them obrázok and for druhej pomenovanie v angličtine and čínštine