We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great
Great idea! But it’s tough to do for little ones. stuck easily.
Perfectos
The screw part is not very good - only one circle has straight screw. Other parts are ok. Smell is not intensive.
It takes more than expected, 30 days But is great
All ok
Many brza shipping, number ce обслужва Prez цялото time. many quality izrabotka. vsichko sotvetstva opisanieto. many korekten trgovets brzo обработи and izprati porchkata. thanks to the initiative търговецо!
the box was closed but one part was missing
Fast shipping-article compliant description just carton was abîmé but nothing bad. I recommend
The quality is excellent. Baby immediately appreciated. Come uzhk and for written at 1,9 3 +
very good build strong and solid high quality
Thank You so much! Seller has been very fast. You're beautiful, nice wood, also put a regalino. Raccodamando, because the game really well.
Very funny perfect packaging Size perfect quality ok
Toy is made with care, but there is a negative: two wheels of four threaded VERY HARD TO welling to adults, baby all can not move. Else without comment.
Very good quality, I recommend this store.
Colorful toy, came in excellent condition!!! Thank you!!!!!
Small very like
Shipping to Lower Novgoroda carried out for a month. Items all are high quality. The Only Thing that children in three days threads from one round items. Well, it's children two yearling.
I was ordered on October 08, arrived on October 17th. Very fast delivery. Good quality.
Toy high quality made. We liked.
Several time orders from the store. Quality is pretty. Will order again. Thank You
In 1 week received in Netherlands. Exactly as the store promised. Very beautiful colors, good quality, fast delivery! Attached a personal note and a gift :) Perfectly packaged in multiple layers bubbel-plastic. Box came perfect, undamaged within :) I wish I could give you 6 stars: D I will definitely more often at this seller go order. Thank you :)
Recommended.